Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
Care instructions
My silk scarves are easy to take care of! Simply hand wash with a mild detergent, and hang to dry. Use a warm iron to take care of any wrinkles.
Custom and personalized orders
I would love to create a personalized scarf for you or a loved one. You can request your favorite colors, flowers, and a personalized message!
Gift wrapping and packaging
All Gilberti Silk Arts scarves come beautifully wrapped and ready to go!
Wholesale availability
Contact me!